Phillip Licause

Bristol, PA · (215) 499-8791 · pmlicause@gmail.com

Proactive employee with a team oriented and competitive attitude looking to apply my skillsets from previous careers to new ventures. Organized and customer focused with the ability to multi-task, prioritize, improvise and problem solve to achieve my goals. Capable of working in a fast-paced environment while providing quality control and composure. I am looking for a company that can offer me the opportunity to showcase my abilities and experience in a new field of work. When given this chance I know that I can apply myself to become an effective and influential member of the team as I grow and educate myself further.

Experience

Property Management Specialist

Assero Services

  • Manage vendor and client inquires on a daily basis: Dealing with multiple states and properties as well as helping to cover other team members when needed.
  • Responsible for managing the timeliness and efficiency of workflow on each property. Being adaptive in moving orders between vendors to ensure we maintain good relationships with them while adhering to the requests and deadlines of our clients.
  • Assessing the performance of vendors for quality assurance purposes.
  • Negotiate costs between vendor bids and preservation guidelines.
  • Assist with sourcing vendors to meet client specific needs that lie outside of standard work.

    • August 2022 - Present

    Property Management Specialist

    Guardian Asset Management

  • Manage vendor and client inquires on a daily basis: Dealing with multiple states and properties.
  • Responsible for managing the timely completion of work.
  • Assessing the performance of vendors for quality assurance purposes.
  • Negotiate costs between vendor bids and preservation guidelines.

    • May 2022 - August 2022

    Line Cook

    Hook and Master

  • Preparing and maintaining stations for service daily prior to working said station.
  • Assisting with keeping orders on track and within the budget.
  • Helped with changes to the Square POS system to improve product velocity.
  • Adjusted recipes to streamline workflow and increase efficiency.
  • Documented the processes with which better efficiency was achieved and recorded the procedure so other employees could achieve the same results.

    • October 2021 - May 2022

    Sous Chef

    Roccos at the Brick

  • Daily orders for a variety of fresh items as well as weekly orders totaling in an annual budget of approximately $1.6 million.
  • Lowered overall spending by using a 60-day SMA and other metrics.
  • Tracked price movements to stay ahead of changes in food and paper product expenses. Notably saving significant costs prior and during the onset of the pandemic.
  • Used the POS system to build ordering formats for servers to improve the efficiency of their orders and the overall user experience.
  • Utilized POS features, like P mixes and P/L reports to update my employer of popular items and margins on specific items. Made multiple changes that improved the revenue and velocity of products in our restaurant.
  • Managed and coordinated schedules for about 35 employees and made adjustments, even in last minute situations, to fill voids left from unexpected events.
  • Kept the overall flow of the kitchen in order by my own action or the delegation of tasks when appropriate.
  • Handled interpersonal events between staff to mitigate conflict and restore a civil workspace.
  • Interacted with guests to elevate their experience or solve issues in a timely and polite manner to avoid negative sentiment.
  • The conceptualizing and execution of dishes for the standard, special and brunch menus.
  • Maintained a clean workstation and the prep involved in keeping it ready for daily volumes.
  • Implemented systems and standards that bettered the team and overall efficiency of kitchen.
  • Recognized personally by the owners, head chef and peers for being an integral part of the team. (i.e. food quality, impactful effort, customer commitment, team oriented)
  • Documented the process for multiple recipes in a manner which would allow employees to achieve the same resulting product.

    • September 2017 - October 2021

    Project Lead / Head Coach

    Vicious Syndicate Gaming

  • Led players in focus groups to improve specific skills and mindsets.
  • Helped to keep a positive and team oriented atmosphere within the organization.
  • Maintained a team database of player performance to siphon off valuable feedback to help improve future play overall leading to notably better success.
  • Worked remotely to lead a team in overseeing tournament play and a stream of each tournament.
  • Created and utilized images in advertising for our organization‘s events and brand.
  • Produced graphics for the stream on Twitch that stayed in line with our brand and current themes improving our viewership by nearly 1000% in just a few months.
  • Organized the crew and controlled the transitions and scene changes during the show. Including editing text and screen captures on the spot during streams.
  • Helped maintain graphics, content and functionality of the website.

    • 2015 - 2017

    Assistant Coordinator

    Over The Top Cafe

  • Managed orders on a weekly basis.
  • Helped to maintain specials within an annual budget of approximately $200,000.
  • Logged revenues and expenses to help the owner run profitably from week to week.
  • Used the POS system to build an easy to use ordering system for the residents of the business centers we operated in.

    • 2014 - 2015

    Education

    Widener University

    Biochemical Engineering - Physics 

    2009 - 2013

    Holy Ghost Preparatory School

    2005 - 2009

    Skills

    Skills & Tools

  • Elementary Proficiency in Spanish
  • Microsoft Suite
  • Photoshop, Illustrator, Premiere, Dreamweaver, Corel Draw
  • AutoCAD

    • Soft Skills
    • Fast and Adaptive Learner
    • Exceptional Multitasking
    • Excellent Troubleshooting Skills
    • Punctual Time Management
    • Confident and Professional Communication Skills
    • Excellent Organizational Skills

    Interests

    Apart from being a seasoned veteran in the kitchen I am a huge tech head. I am always trying to stay up to date with the newest concepts in the tech industry and anything science related for that matter. I enjoy learning about topics ranging from cryptocurrencies, to new advances in nuclear fussion or concepts such as Bayes' theorem or the survivor bias. On top of tech I also find finances incredibly exciting. Following the markets may be a chore for some but for me it's a way to both enjoy my time and find monetary success.

    Of course I'm not always studying, even if I do genuinely enjoy it. You can find me playing video games, testing out new recipes, cooking for friends, and just about anything outdoors from a simple walk to playing frisbee or taking a trip to the beach. And as much as it may seem less of a hobby and more of a requirement for human existence I am very extroverted. So seeing friends and family is always a great way to spend my time often leading to me teaching them about something new I learned recently.

    Achievements & Recognitions

    • Eagle Scout - Senior Patrol Leader (2.5 years)
    • Recognized by Roccos at the Brick: A valuable player on a daily basis. 2020 & 2021
    • Recognized by Roccos at the Brick: An imperative actor in the establishing of a new restaurant. 2017